For press or media enquiries call the Communications department on +31 (0)6 22 40 94 44 or email: marcom@sein.nl
To enquire about this, it is best to contact the Care Coordination department. They can help with registration or a referral. You can also request further information or make an appointment for a tour of one of SEIN’s residential facilities.
In the event of a life-threatening situation, always call 112.
If the matter is urgent, you should telephone the outpatient clinic where you are receiving treatment. If you cannot reach that outpatient clinic, call the general number in Heemstede on +31 (0)23 - 558 80 00 (select ‘urgent’ from the list of options, 'Spoed' in dutch) or try the general number in Zwolle on +31 (0)38 - 845 71 49.
You will then get through to someone who can connect you directly with the on-duty neurologist.
All of the care delivered by SEIN falls under the basic health insurance package. SEIN has entered into contracts with all insurers. Reimbursement for the care provided at SEIN is therefore usually 100%.
Contacting your healthcare insurer
When contacting your healthcare insurer, you should always specify SEIN’s main site in Heemstede, even if you are not receiving treatment at the main site. Besides naming SEIN’s Heemstede site, you should also quote the relevant AGB (healthcare provider identifier) code: 06060702. This information will enable the insurer to assist you further.
First of all, explain your problem to the person with whom you have most contact. If you would rather speak to somebody else, you can ask for help from the confidential counsellor: